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Indigo Belize FAQ

With the Gold Standard Certification for accommodations, our property commits to the implementation of the new enhanced health and safety protocols, required by the Belize Tourism Board, in cooperation with the Ministry of Tourism, in an effort to protect the health and safety of our guests, owners, staff and the wider Belizean community.


As a vacation rental property, we have also committed to Airbnb’s international standard of enhanced cleaning.

Indigo Belize Beach Homes is located 4.5 miles North of San Pedro town bridge (connecting the North of the island to downtown and South of the island). This is approximately 20-minutes golf cart drive or 30-minutes from the San Pedro airport, depending on traffic.

There is no restaurant or bar on property. Indigo Belize Beach Homes is a vacation rental resort/ property only and not a full service resort. However, popular restaurants are a short golf cart drive away, and all homes are equipped with a full kitchen for guest use.

All international flights arrive at the Philip Goldson International Airport (PGIA, also known as BZE). From the Belize International Airport ( BZE), you have TWO travel options to the island of San Pedro:

  1. Take a direct Tropic Air flight from the Belize International Airport to the San Pedro Airport (SPR). This is a 20-minute flight and it is the most convenient travel option since you do not even have to exit the BZE airport for your onward travel.
  2. Take a Water Taxi boat shuttle, from Belize City to San Pedro. With this travel option, you will have to take a taxi transfer, from the Belize international airport to the water taxi terminal located in downtown Belize City. This is roughly a 30-minute drive, depending on traffic. The Water taxi boat shuttle is approximately 90-minutes/one way and there is a specific schedule for boat runs.

For your smooth travels, our Guest Services team can arrange a taxi transfer for you/ your group, from downtown San Pedro to Indigo. This transfer is scheduled to match your personal travel itinerary and includes a complimentary grocery stop on route to the property. Taxi transfers are booked upon request at an applicable fee.

Meet and greet check-in service is coordinated for all guests to get you settled into your vacation home. This service is scheduled to match your arrival time, so it is essential that you provide your arrival information to the Reservations/ Guest Services team, beforehand.

Your confirmed reservation includes complimentary concierge services and our team will assist you with confirming any tours or activities that you wish to experience during your stay. Conveniently, some marine tours offer pick up and drop off right from the Indigo dock. 

We work with some of the best Gold Standard Certified tour companies on the island that will guarantee unforgettable adventures for our guests. 

Spa services can be confirmed during your stay by appointments. The masseuse comes to you, so there is no need to leave the property.

You can either eat out and enjoy the Belizean cuisine or do family style meals in your condo. Restaurants are only a short golf cart drive from Indigo. Guest Services provides a list of restaurant recommendations and an island map when you check-in. 

The nearest full grocery store is located 4 miles South of Indigo, which is a 15 minute Golf Cart drive. The nearest convenience store is 2 miles South of Indigo, which is a 10 minute Golf Cart drive.

There are small convenience stores nearby, such as Tienda Escondida and The Winey Gringa, that carry some basic items. 

Our onsite office offers pantry items such as 5 gallon water, Beer, Soda, coffee for sale. Just contact our Guest Services team and have it delivered to your condo for your arrival. 

Given the high import duty, it is recommended to bring along with you, your favorite snacks or dry foods, such as granola bars, peanut butter, cereal etc. The duty free store inside the international airport is a good option to purchase selected beverages. You are allowed 2 bottles per adult.

Traveling with prescriptions and personal medication is highly recommended. There is limited accessibility to some medications in Belize and due to high import costs, it may be more expensive.

Children can do just about everything there is to do in Belize, we have many families visit our country and partake in activities.

A note from the U.S. embassy, “U.S. citizens traveling with minor children may be asked by immigration officials to show U.S. birth certificates for each child.  When children are not traveling with both parents, immigration officials often request signed documentation to establish the children are traveling with the permission of both parents.  Such documentation may include notarized letters from the parent(s), custody or adoption papers, and death certificates in situations where one or both parents are deceased.”

If you are traveling with your children and both parents are not present U.S. immigration may request a notarized document giving permission for the child to travel.  Please be sure to check with the U.S. embassy and have the required documents before arriving at your international airport in the U.S.

Generally speaking, Belize is not well equipped for persons that are disabled; there are very few places with ramps or safety railings. However, if you are not wheelchair bound, then you will be able to access most locations. We advise to take into consideration that roads on Ambergris are roughly paved and unpaved, and golf carts are the main mode of transportation. Most of the terrain is sand and beach. A few places restaurants have entry ramps, but it is mostly stairs. When traveling with someone with limited mobility, we do recommend a ground floor unit that only has 5 to 6 steps to access the main entrance.

When traveling to Belize please bring or purchase reef safe sunscreen and natural bug spray. Help us keep our country beautiful for generations to come, so your children and ours will enjoy its beauty, as we have.